Investing in plastic recycling machines is a costly decision, so we recommend asking more questions about the machines and related services. Below are the FAQs we received the most commonly asked questions. If you have other points to know, contact us anytime.

About Shuliy plastic machine manufaturer

Are you a trading company or a factory?

Shuliy is a plastic recycling machine manufacturer with over 10 years of experience, we have our own factory.

Where is your factory?

Shuliy Machinery is located in Zhengzhou,Henan province in China. Address: Zhengzhou Economic Development Zone Ninth Street, Jingkai.

Can I visit your factory?

Yes of course! You are welcome to our company and factory. Purchasing a set of plastic recycling machines is expensive, you should come and see our machines in person, watching the machines’ appearance and how they work.

How do I travel to your factory?

Take a flight to Xinzheng International Airport in China, exit at Terminal T2, our driver and sales team will pick you up at the exit and you will travel together to the factory, the drive is about one hour.

What to expect during the visiting?

You can check out our office and sales team, they are the person who talk with you on WhatsApp and provide you the highest level of customer service.
Then you can check out our recycling machines and see a test run in person. Based on visual inspection, you will easily notice the excellent machine craftsmanship.

Why choose Shuliy plastic recycling machine manufacturer?

As a professional plastic recycling machine supplier, we refined our production method, offering the highest-quality machine with the best machine parts. Through your observation you will find that our machines run faster, the material is thicker, whether it is cleaning, crushing or pelletizing equipment, we are constantly improving on the details, so that the machine recycling efficiency continues to improve.

About ordering process

Below are the frequently asked questions about ordering process.

How do I place an order?

The first step is to connect us and tell us what machine you need and your desired output. Then you will get thoughtful customer service of the highest level.

What is the lead time after my ordering?

Our standard lead time is 20-25 work days after paying the deposit. For the complete recycling lines, the lead time can be prolonged to 30 work days.

Are your machines CE certificated?

Our machines have passed the CE certification. If you need other certification for using the machine in your country, you can tell us, we have a lot of related experiences.

How long is the warranty for your recycling machines?

Our recycling machines’ warranty is one year.

Will your machines work in my countries?

Yes, all of our plastic recycling machines can work in your countries. Our machines are manufactured according to the standard of the country it will served. If your country has a special environment strategy, you can also tell us.

How much do your plastic recycling machines cost?

As shipping rates, machine model, currency and other factors differ from one country to another, the cost of each order is different, For detailed quotatons of recycling machine, you can contact us.

Are the machines tested before delivery?

Yes, all of our machines and complete recycling plants will be tested before delivery. We will also send the machine testing video and images to you.

Can you install the machines for us?

We provide an installation manual for each machine. For large recycling lines, we can arrange for a mechanical engineer to travel to your country to assist with installation, machine commissioning and worker training.
By the way, installation time is usually between 7 and 20 days, depending on the size of your project.

How do I buy replacement parts?

At the time of shipment, we will prepare extra wearable parts for you. When you need more later, we have plenty of parts in stock, so feel free to contact us.

What after service do you offer?

After purchasing our machines, our salesmen will keep in touch with you until your machine is running smoothly. Many of our customers share us videos of their machines working and are satisfied with our service. Shuliy will always be your faithful partner after the partnership is made.